Welcome to training – a very important part of the induction process for our new Hire A Hubby Franchisees. This training is centred on our Forming Good Habits Program and is designed to get our new Franchisees up and running in their new business, as quickly and possible.
This course is constantly reviewed and improved based on feedback from trainees and our Operations Team.
All training is conducted by our industry qualified and experienced professional Training Manager who has experience in running a successful Hire A Hubby franchise.
Hire A Hubby takes pride in the levels of our customer service provided by our Franchisee network. It is one of the keys to our collective success since this is largely what set us apart from other service providers. In this part of the Forming Good Habits Program, we go through the 6 Keys to Excellent Service Delivery.
One of the most important things about running a business is knowing where you want to be and planning how to get there. In this session, we provide the tools and techniques to start the business planning process and cover the fundamental skills required to run a business.
Marketing & Work Generation
Our Marketing Team and constantly developing and reviewing strategies to assist in the creation of work opportunities. We present some of these ideas during the training program and get you start with the create of your first media release. This marketing training is an ongoing process for the first six weeks of your journey with weekly email updates.
Getting the quote right is one of the keys to success. You will practice creating quotes for a wide range of realistic situations. We review these and discover many of the traps that can cause problems for the inexperienced operator.
You will learn how to use our custom built system software to produce quotes & invoices and email these directly to your customers. The system’s CRM capabilities will allow you to follow up and manage this important part of your business.
Work Health & Safety
Hire A Hubby has carefully positioned itself as a corporate entity that is compliant with Health & Safety provisions, and capable of taking advantage of the enormous corporate and commercial market for the provision of maintenance services. Our Forming Good Habits Program focuses on the Health & Safety matters that are part of the day to day operations of a typical Franchisee and highlights some of the risks & hazards they can confront. This is particularly valuable to people that have been off the tools for quite some time.
From working with power tools in an environment where there are children and pets running around, to undertaking risk assessments when entering one of our commercial clients or major shopping centres, the Hire A Hubby Health & Safety system will make sure you are ready to start work safely.
You will have the opportunity to demonstrate and practice your handyman skills under guidance in our well-equipped training workshop. Here you will have the opportunity to practice implementing the practical aspect of some of your prepared quotes.
Post Training Course
The Forming Good Habits Program is then extended into the field by our Operations Team as they monitor and guide your performance.